HDAA
HDAA
HDI is headquartered in Colorado USA and is the world's largest membership association for Service and Support professionals. HDI is member-focused and vendor-neutral in its efforts to facilitate open, independent networking and information sharing. HDI provides its services to more than 7,500 members 60 chapters and 5 country partners worldwide.Established in 1999 the Help Desk Association Australasia (HDAA) is the Australasian partner of HDI.
From discounts to HDAA's Annual Conference & Expo, special events, training and certification to access to industry reports and publications, networking opportunities, online discussion forums, webinars and more. HDAA provides its members with a wide range of benefits with many ways to participate in their industry:
We enable members to join more than 7500 worldwide Service and Support professionals as they enthusiastically share their knowledge and experiences within the community.
We introduce members to HDAA's Local Chapter network, the most enabling Service and Support community in Australia.
We help members connect with Service and Support colleagues via Industry Forums, we allow them to make a real difference by participating in HDAA's annual Practices and Salary Surveys - this is where today's best practices become tomorrow's industry standards. We Offer members discounts to conferences, skills-building courses, certification programs, and many more valuable tools.
We are dedicated to helping service and support professionals and their organisations maximise the return on their professional development expenditures. To this end, we focus on establishing industry practices, developing certification and training programs based on internationally recognised standards, and providing members with timely access to valuable industry resources and events.
www.hdaa.com.au