ContactCenterWorld.com provides world-class research, conferences and a customer focused website for contact center industry professionals. As a world wide leader in connecting businesses, vendors, and people, our goal is to provide exceptional customer services, innovation in technology and growth opportunities to those we serve.
ContactCenterWorld.com is the leading global support organization for the contact center industry around the world. As a resource we are unrivaled – our membership is growing substantially and our knowledge and experience in the call/contact center industry is immense.
We currently have 110835 corporate members of which 40% are at senior executive level within contact centers globally. The quality content on our site is what draws 7,500 unique users to us every day - those who need fast access to the latest information to make informed decisions for their business.
ContactCenterWorld.com was the idea of Raj Wadhwani, our President, and was launched in January 1999. Since then, we have been helping tens of thousands of operational managers and executives around the world increase their knowledge and value to their company through our daily editorials and useful industry information.
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