Implementation Roadmaps
Independent Insights
Ovum - UC to go!
Much has been said about unified communications (UC) initiatives in terms of platforms, software collaboration and integration with IP telephony systems. However, mobility seems to be the missing link in most discussions about UC, which always seem to ...
Ovum - The challenges of mobile UC
Claudio Castelli/Ovum Unified communications means simplifying the ways of communicating and collaborating by having fewer tools and interfaces to manage. A large portion of employees in the enterprise environment currently spend at least some of th...
Ovum - Managing the growing cost and complexity of mobility on a global scale
Multinationals say they need managed mobility Our third annual mobility research programme with multinationals highlights the particular challenges they face in managing the growing cost and complexity of mobility on a global scale. They place high ...
Ovum - The future of mobile Internet: smart pipes not dumb pipes
Eden Zoller is a Principal Analyst with Ovum's consumer group practice. Michele Mackenzie is a Principal Analyst with Ovum's consumer group practice. Quote Operators need to find the optimum revenue balance between access, paid-for content and ad...
Strategic Path - Unifying your phone systems: the Challenges for Management
Integrating and updating its communications systems for greater mobility provided major benefits for Wellington City Council, but also posed some unexpected challenges when it came to training, management and product lifecycles. What went well and what...
Getting Mobile: CSC's Stephen Kowal empowers field workers.
How mobilisation can deliver significant benefits in the area of field workers By Stephen Kowal, CIO and Director of Business Excellence for CSC Australia “Irrational exuberance” is one of my favourite phrases, famously coined by Alan G...
Strategic Path - Managing Mobile Devices
Managing Mobile Devices To reduce the costs and maximise the benefits of mobility, companies must establish a clear, companywide mobile policy that outlines the baseline rules for deploying and managing mobile devices and applications. A sound s...
Strategic Path - Building the best mobility management policy
Building the best mobility management policy Mobile devices are now both a fact of life and a potential source of competitive advantage. Angus Kidman explores how to create a mobility management policy that balances utility with security and delive...
SIP Forum - SIP coming soon to a device near you
SIP coming soon to a device near you The Session Initiation Protocol, SIP, has been quietly becoming part of IP telephony and communications systems. Before SIP is declared the standard protocol for human communications of the future, it's time to...
Strategic Path - Defining the true value of Mobility
Defining the true value of mobility By Dylan Law, Strategic Path writer Increasing customer loyalty through call centre innovation Keeping those employees Reducing costs Mobility is without a doubt one of the biggest develop...Vendor Insights
Nortel - The Hyperconnected - here they come! A white paper by IDC
A Global Look at the Exploding ‘Culture of Connectivity’ and Its Impact on the Enterprise Romina Aducci Pim Bilderbeek Holly Brown Seana Dowling Nora Freedman John Gantz Abner Germanow Takashi Manabe Alex Manfrediz Shalini Verma...
Blackberry - Keeping your Sales FORCE In Touch
Keeping your Sales FORCE In Touch Touchbase was looking for ways to shorten its sales cycle and improve customer service so that it might conquer time and space. Touchbase is a global communications solution provider that helps its clients desi...
Blackberry - The Connected Accountant
The Connected Accountant The Growing Mobility Trend Executive Summary This special report, "The Connected Accountant," will show leaders at local accounting firms: the forces driving firms to adopt wireless connectivity and mob...
Blackberry - Wireless Security
The CIO's Guide to Mobile Security Executive Summary Today’s enterprise and government organizations increasingly support the use of mobile (wireless) devices by their employees. Executives, managers, contractors, suppliers and other corp...
Blackberry - Essential steps to wireless freedom
Essential steps to wireless freedom Wireless is the buzzword of recent years. Consumers, companies and even whole cities are converting in droves to enjoy the promise of ‘wireless freedom’. The advantages are clearly transparent. Ad...
O2 - Mobility and what it means for business - O2 Q&A
Mobility and what it means for business – O2 Q&A SP: In terms of mobility, what are the differences in the key drivers for uptake between Australia and, for example, South-East Asia? MM: In both markets, developers are gearing towar...
Polycom - Communicate your way to ultimate productivity
Communicate your way to ultimate productivity Polycom's Michael Chetner, Country Manager, Australia and New Zealand, looks at how enterprises globally are embracing Polycom's products and solutions to harvest competitive advantages and increase pr...
Strategic Path - TELSYTE'S Mobility roundtable - Nokia & Research In Motion
On the move Warren Chaisatian, Telsyte moderates a head to head with Vaughn Madeley of Nokia, and Paul Osmond, Director of the Asia Pacific Business Unit, Research In Motion Benefits to business Evaluating the ROI Why SMEs shoul...
HP - Case Study: Little Hands Nurture Enquiring Minds at Brisbane's All Hallows' School
Overview In late 2004, Brisbane-based All Hallows’ School was looking to provide all its pupils with increased access to PC’s that they needed, despite the fact that there are over 14 individual computing spaces comprising 580 PCs throu...