Implementation Roadmaps
Independent Insights
UniComm - Working smarter, together
Collaboration – working together with information and ideas to create new knowledge, concepts, products, solutions and other business value – is a powerful, central force in the information age. Collaboration is prominent in enterprise valu...
Ovum - UC to go!
Much has been said about unified communications (UC) initiatives in terms of platforms, software collaboration and integration with IP telephony systems. However, mobility seems to be the missing link in most discussions about UC, which always seem to ...
Ovum - The challenges of mobile UC
Claudio Castelli/Ovum Unified communications means simplifying the ways of communicating and collaborating by having fewer tools and interfaces to manage. A large portion of employees in the enterprise environment currently spend at least some of th...
Ovum - Managing the growing cost and complexity of mobility on a global scale
Multinationals say they need managed mobility Our third annual mobility research programme with multinationals highlights the particular challenges they face in managing the growing cost and complexity of mobility on a global scale. They place high ...
Ovum - The future of mobile Internet: smart pipes not dumb pipes
Eden Zoller is a Principal Analyst with Ovum's consumer group practice. Michele Mackenzie is a Principal Analyst with Ovum's consumer group practice. Quote Operators need to find the optimum revenue balance between access, paid-for content and ad...
Strategic Path - Unifying your phone systems: the Challenges for Management
Integrating and updating its communications systems for greater mobility provided major benefits for Wellington City Council, but also posed some unexpected challenges when it came to training, management and product lifecycles. What went well and what...
UniComm - Getting started in Unified Communications - Easily and Economically
The four steps to successful UC By Marty Parker, Principal, UniComm Consulting LLC Unified communications is truly gaining traction. The number of positive UC reference cases continues to grow rapidly. These reference cases report specific, high-RO...
Gartner - Applying Mobile Workforce Technology by Gartner's Leif-Olof Wallin
Examining the gains your organisation could make with new workforce technologies Mobile workforce management has developed substantially during the past five years and is integral to most distribution and service work processes. These are systems th...
Getting Mobile: CSC's Stephen Kowal empowers field workers.
How mobilisation can deliver significant benefits in the area of field workers By Stephen Kowal, CIO and Director of Business Excellence for CSC Australia “Irrational exuberance” is one of my favourite phrases, famously coined by Alan G...
Strategic Path - Defining better mobility policies
Defining better mobility policies Technology is easy. Pragmatism is in. Outcomes are everything. Solution is king. In a world where the only certainty is change, the astute manager learns to read the “tells in the sails” to move wit...
Strategic Path - Cairns City Council: UC in a warm climate
UC in a warm climate When it comes to Unified Communications there are many questions you should be asking: What is the quantifiable ROI of Unified Communications? How do you successfully evolve to embrace UC and how do you prepare? How do you...
Strategic Path - Evans & Peck: Covering the globe with UC
Covering the globe with UC Mike Lorimer, CIO - Evans & Peck Group outlines the professional services company’s UC implementation and how it has reducing international travel, increasing communication and providing staff a sense of being...
Strategic Path - Mallesons Prove Quantifiable ROI and UC success
Quantifiable ROI and UC success The Strategic Path talks with Gerard Neiditsch, Executive Director — Business Integration & Technology, Mallesons Stephen Jaques about the firm’s recent “richer than UC” communications i...
Strategic Path - Mirvac builds on UC for global growth
Mirvac builds on UC for global growth Mirvac’s CIO, Chris Kennett talks with The Strategic Path about the company’s recent UC upgrade that will help its staff collaborate to overcome skills shortages. What is the specific Unified ...
Strategic Path - Optus moves to IP for productivity
Optus moves to IP for productivity The Strategic Path talks with Jon Wilkie, Director, Corporate Services at Optus about the benefits of and challenges in relocating the company’s head office. Can you tell us a little about what has now b...
Strategic Path - Defining the true value of Mobility
Defining the true value of mobility By Dylan Law, Strategic Path writer Increasing customer loyalty through call centre innovation Keeping those employees Reducing costs Mobility is without a doubt one of the biggest develop...
Frost & Sullivan - The challenge of Mobility
Mobility Solutions Get them fresh out of the oven… Abstract As businesses expand their reach over different geographies, a greater percentage of employees find themselves working away from their offices. The global mobile workforce stand...Vendor Insights
Nortel - The Hyperconnected - here they come! A white paper by IDC
A Global Look at the Exploding ‘Culture of Connectivity’ and Its Impact on the Enterprise Romina Aducci Pim Bilderbeek Holly Brown Seana Dowling Nora Freedman John Gantz Abner Germanow Takashi Manabe Alex Manfrediz Shalini Verma...
Blackberry - Keeping your Sales FORCE In Touch
Keeping your Sales FORCE In Touch Touchbase was looking for ways to shorten its sales cycle and improve customer service so that it might conquer time and space. Touchbase is a global communications solution provider that helps its clients desi...
Ericsson - Delivering Mobile Unified Communications
Delivering Mobile Unified Communications Mobile unified communications promises to transform today’s complicated corporate mobile, voice and data systems. It will forge them into a new platform that bridges the gap between people and busine...
Blackberry - The Connected Accountant
The Connected Accountant The Growing Mobility Trend Executive Summary This special report, "The Connected Accountant," will show leaders at local accounting firms: the forces driving firms to adopt wireless connectivity and mob...
Blackberry - Wireless Security
The CIO's Guide to Mobile Security Executive Summary Today’s enterprise and government organizations increasingly support the use of mobile (wireless) devices by their employees. Executives, managers, contractors, suppliers and other corp...
Blackberry - Essential steps to wireless freedom
Essential steps to wireless freedom Wireless is the buzzword of recent years. Consumers, companies and even whole cities are converting in droves to enjoy the promise of ‘wireless freedom’. The advantages are clearly transparent. Ad...
O2 - Mobility and what it means for business - O2 Q&A
Mobility and what it means for business – O2 Q&A SP: In terms of mobility, what are the differences in the key drivers for uptake between Australia and, for example, South-East Asia? MM: In both markets, developers are gearing towar...
Polycom - Communicate your way to ultimate productivity
Communicate your way to ultimate productivity Polycom's Michael Chetner, Country Manager, Australia and New Zealand, looks at how enterprises globally are embracing Polycom's products and solutions to harvest competitive advantages and increase pr...
Strategic Path - TELSYTE'S Mobility roundtable - Nokia & Research In Motion
On the move Warren Chaisatian, Telsyte moderates a head to head with Vaughn Madeley of Nokia, and Paul Osmond, Director of the Asia Pacific Business Unit, Research In Motion Benefits to business Evaluating the ROI Why SMEs shoul...
HP - Case Study: Little Hands Nurture Enquiring Minds at Brisbane's All Hallows' School
Overview In late 2004, Brisbane-based All Hallows’ School was looking to provide all its pupils with increased access to PC’s that they needed, despite the fact that there are over 14 individual computing spaces comprising 580 PCs throu...