User Insights

Independent Insights

Hydrasight - The Costs and Risks of Unmanaged Services

Factors to consider when procuring hosted solutions By Michael Warrilow, Hydrasight While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed ser...

Learntel - Counting the costs,and benefits, of social networking by Carol Daunt Skyring, Founder & CEO of Learn Tel

Have you been Nudged Today? Social networking sites like Facebook, Twitter and MySpace are in vogue at the moment. They have become established forums for keeping in contact with old acquaintances and meeting new ones, but do they have a place in th...

Simplifying Visual Collaboration with Les Wark

Les Wark, a leading Sydney-based technology consultant, asks why visual collaboration technologies have become unnecessarily complex, and offers his suggestions on simple solutions for Australian CIOs. Australian companies are facing several critica...

The Environmental Benefits of Broadband by Turlough Guerin, Telstra's Group Manager for the Environment

Why being environmentally conscious could also help grow your business Telstra’s environmental footprint is wide but shallow. By that I mean that our footprint is wide, as our operations extend nationally across all Australian communities, and...

CIO Institute - Are you being served? Danny Davis of the CIO Institute Reviews the Role of Managed Services.

The role of managed service and the SaaS/CaaS Cloud for SMBs and Enterprise By Danny Davis, Executive Director, CIO Institute of Australia. Let’s face it, there are people who can do it better and cheaper than your IT team. It just stands to ...

MSP Alliance - A Small Business Guide to Selecting the Right MSP by Charles Weaver, President of the MSPA.

How to ensure your chosen MSP is right for your business By Charles Weaver, Thehe MSP Alliance Many small and medium sized businesses struggle with technology. This is only natural considering the amount of change IT has produced in the last severa...

CIO Institute - CIOs Harnessing the Hype

CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...

Vendor Insights

Strategic Path - The Strategic Path Roundtable on Managed Services and Consultancy

The Strategic Path Managed Services and Consultancy Is there still a role for consultants or managed services providers to provide pre-and post-sales solutions advice to businesses seeking to outsource? How can customers identify the value a con...

ValueNet - CASE STUDY: Architectural Design Practice

"They have been extremely competent and professional, having made themselves readily available to Group GSA at every step. The implementation went smoothly and the business benefits kicked in immediately – something that took us all by su...

Internode - Data centre pays off for Empower

Data centre pays off for Empower After spending half a million dollars on new equipment to meet a 1000 percent increase in demand for its online payroll service, Australian human resource company Empower Masterpay sought the right place to put it....

Internode - Internode Business Solutions: Royal Flying Doctor Service

Internode Business Solutions: Royal Flying Doctor Service “The speed of access now delivered by Internode has really enhanced information flows and overall efficiency.” - Royal Flying Doctor Service IT Administrator Mark Abraham C...

Internode - Impress - Hosting explored

A Decision-Maker’s Guide to Critical Application Outsourcing Many businesses miss out on the measurable benefits of second generation outsourcing because decision-makers suffer from common misunderstandings reports application outsourcing...

Internode - Converging data drives down cost of business continuity

Converging data drives down cost of business continuity By John Harris, Managing Director, Impress Media Australia The need to be always on Providing back up Getting peace of mind The convergence of data, voice and video c...

Internode - Business Solution Report: National Pharmacies

Internode Business Solution Report: National Pharmacies Client: National Pharmacies Industry: Retail The Company: National Pharmacies operates more than 50 pharmacies and optical outlets in metropolitan and regional South Australia, Victori...