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SIP Forum - SIPconnect and the rationale for widespread adoption of SIP trunking
Making the most of VoIP IP PBXs are starting to dominate the enterprise equipment market. But TDM trunking remains the norm, unnecessarily limiting the advantages business customers can realise from IP voice in both capabilities and cost. The answer...
Hydrasight - The Costs and Risks of Unmanaged Services
Factors to consider when procuring hosted solutions By Michael Warrilow, Hydrasight While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed ser...
Wainhouse - Our executive Panel on the Maturity of Video Conferencing Services
Strategic Path - Can You See Me? Andrew Davis, Senior Analyst and Managing Partner, Wainhouse Research, put his questions to our panel: Brett Waldock: CEO of ServicePoint Philip Siefert: Tandberg, Country Manager Australia & New Zealand Shaun...
Gartner - Alternative Delivery Models for Communications by Eric Goodness, VP at Gartner.
Gartner’s insight into the Market By Eric Goodness, Vice President at Gartner Research. Communications as a service (CaaS) is an alternative software-based delivery model for IP telephony and unified communications services, where business us...
Strategic Path - Adding consultants to the outsourcing mix
Adding consultants to the outsourcing mix Technology outsourcing has been around since World War II but with selective sourcing becoming a growing trend, choosing what to outsource, how to outsource and which service provider to use are some of the...
Buddecomm - Introducing VPLS
Introducing VPLS Virtual Private LAN Service (VPLS) is a premium performance, Layer 2, customer controlled and flexible data service for connecting the multiple sites of corporations. VPLS technology is defined by the IETF (the Internet standar...
CIO Institute - CIOs Harnessing the Hype
CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...Vendor Insights
NSC Group - Do you really have time to run an IT department?
Selective outsourcing: 10 compelling reasons why it could be the answer to your prayers By Guy Sim ons, Managed Servic es Executi ve, NSC Group With the additional demand for business transformation, CIOs are being placed under increased pressure...
Strategic Path - The Strategic Path Roundtable on Managed Services and Consultancy
The Strategic Path Managed Services and Consultancy Is there still a role for consultants or managed services providers to provide pre-and post-sales solutions advice to businesses seeking to outsource? How can customers identify the value a con...
ServicePoint - ServicePoint takes a consultative approach
ServicePoint takes a consultative approach Brett Waldock, CEO of ServicePoint, discusses the keys to ensuring a quick ROI on visual communication and collaboration tools. As we understand it, ServicePoint’s philosophy is that a consultati...
ValueNet - CASE STUDY: Architectural Design Practice
"They have been extremely competent and professional, having made themselves readily available to Group GSA at every step. The implementation went smoothly and the business benefits kicked in immediately – something that took us all by su...
Internode - Data centre pays off for Empower
Data centre pays off for Empower After spending half a million dollars on new equipment to meet a 1000 percent increase in demand for its online payroll service, Australian human resource company Empower Masterpay sought the right place to put it....
Nextgen - What Nextgen did next
What Nextgen did next Strategic Path (SP): Nextgen's resurgence over the past couple of years has really been quite a remarkable reinvention. What's been the driving force behind your reinvention? Peter Harrison (PH): Nextgen's resurgence is ...
ServicePoint - So what is collaboration?
So what is collaboration? Q&A with Brett Waldock, CEO ServicePoint Strategic Path (SP): In terms of associated security risks, what recent developments in Video Conferencing (VC) are making it a more viable option? Brett Waldock (BW): Th...
Broadreach - Unified Communications - A buyer's minefield?
Unified Communications – A buyer's minefield? The unified communications (UC) market is an emergent one and with that comes the gold rush for the high ground from many players in the market. The battle for mindshare and positioning in the...
Internode - Internode Business Solutions: Royal Flying Doctor Service
Internode Business Solutions: Royal Flying Doctor Service “The speed of access now delivered by Internode has really enhanced information flows and overall efficiency.” - Royal Flying Doctor Service IT Administrator Mark Abraham C...
Internode - Impress - Hosting explored
A Decision-Maker’s Guide to Critical Application Outsourcing Many businesses miss out on the measurable benefits of second generation outsourcing because decision-makers suffer from common misunderstandings reports application outsourcing...
Internode - Converging data drives down cost of business continuity
Converging data drives down cost of business continuity By John Harris, Managing Director, Impress Media Australia The need to be always on Providing back up Getting peace of mind The convergence of data, voice and video c...