Definitions, Benefits & ROI

SIP Forum - SIPconnect and the rationale for widespread adoption of SIP trunking

Making the most of VoIP IP PBXs are starting to dominate the enterprise equipment market. But TDM trunking remains the norm, unnecessarily limiting the advantages business customers can realise from IP voice in both capabilities and cost. The answer...

Hydrasight - The Costs and Risks of Unmanaged Services

Factors to consider when procuring hosted solutions By Michael Warrilow, Hydrasight While it is too early to measure and make accurate comparisons of whole-of-lifecycle costs, Hydrasight notes that current value assessments for online managed ser...

Wainhouse - Our executive Panel on the Maturity of Video Conferencing Services

Strategic Path - Can You See Me? Andrew Davis, Senior Analyst and Managing Partner, Wainhouse Research, put his questions to our panel: Brett Waldock: CEO of ServicePoint Philip Siefert: Tandberg, Country Manager Australia & New Zealand Shaun...

Learntel - Counting the costs,and benefits, of social networking by Carol Daunt Skyring, Founder & CEO of Learn Tel

Have you been Nudged Today? Social networking sites like Facebook, Twitter and MySpace are in vogue at the moment. They have become established forums for keeping in contact with old acquaintances and meeting new ones, but do they have a place in th...

The Environmental Benefits of Broadband by Turlough Guerin, Telstra's Group Manager for the Environment

Why being environmentally conscious could also help grow your business Telstra’s environmental footprint is wide but shallow. By that I mean that our footprint is wide, as our operations extend nationally across all Australian communities, and...

Gartner - Alternative Delivery Models for Communications by Eric Goodness, VP at Gartner.

Gartner’s insight into the Market By Eric Goodness, Vice President at Gartner Research. Communications as a service (CaaS) is an alternative software-based delivery model for IP telephony and unified communications services, where business us...

CIO Institute - Are you being served? Danny Davis of the CIO Institute Reviews the Role of Managed Services.

The role of managed service and the SaaS/CaaS Cloud for SMBs and Enterprise By Danny Davis, Executive Director, CIO Institute of Australia. Let’s face it, there are people who can do it better and cheaper than your IT team. It just stands to ...

MSP Alliance - A Small Business Guide to Selecting the Right MSP by Charles Weaver, President of the MSPA.

How to ensure your chosen MSP is right for your business By Charles Weaver, Thehe MSP Alliance Many small and medium sized businesses struggle with technology. This is only natural considering the amount of change IT has produced in the last severa...

Strategic Path - Adding consultants to the outsourcing mix

Adding consultants to the outsourcing mix Technology outsourcing has been around since World War II but with selective sourcing becoming a growing trend, choosing what to outsource, how to outsource and which service provider to use are some of the...

Buddecomm - Introducing VPLS

Introducing VPLS Virtual Private LAN Service (VPLS) is a premium performance, Layer 2, customer controlled and flexible data service for connecting the multiple sites of corporations. VPLS technology is defined by the IETF (the Internet standar...

CIO Institute - CIOs Harnessing the Hype

CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...

NSC Group - Do you really have time to run an IT department?

Selective outsourcing: 10 compelling reasons why it could be the answer to your prayers By Guy Sim ons, Managed Servic es Executi ve, NSC Group With the additional demand for business transformation, CIOs are being placed under increased pressure...

Strategic Path - The Strategic Path Roundtable on Managed Services and Consultancy

The Strategic Path Managed Services and Consultancy Is there still a role for consultants or managed services providers to provide pre-and post-sales solutions advice to businesses seeking to outsource? How can customers identify the value a con...

ServicePoint - ServicePoint takes a consultative approach

ServicePoint takes a consultative approach Brett Waldock, CEO of ServicePoint, discusses the keys to ensuring a quick ROI on visual communication and collaboration tools. As we understand it, ServicePoint’s philosophy is that a consultati...

ServicePoint - So what is collaboration?

So what is collaboration? Q&A with Brett Waldock, CEO ServicePoint Strategic Path (SP): In terms of associated security risks, what recent developments in Video Conferencing (VC) are making it a more viable option? Brett Waldock (BW): Th...

Broadreach - Unified Communications - A buyer's minefield?

Unified Communications – A buyer's minefield? The unified communications (UC) market is an emergent one and with that comes the gold rush for the high ground from many players in the market. The battle for mindshare and positioning in the...

Internode - Internode Business Solutions: Royal Flying Doctor Service

Internode Business Solutions: Royal Flying Doctor Service “The speed of access now delivered by Internode has really enhanced information flows and overall efficiency.” - Royal Flying Doctor Service IT Administrator Mark Abraham C...

Internode - Business Solution Report: National Pharmacies

Internode Business Solution Report: National Pharmacies Client: National Pharmacies Industry: Retail The Company: National Pharmacies operates more than 50 pharmacies and optical outlets in metropolitan and regional South Australia, Victori...