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Independent Insights
Strategic Path - Case Study #1: Quantifying UC Success
Measuring your business’ UC return on investment The transport and logistics industry is a fruitful environment for UC-based solutions. UC has enabled changes in business processes, where today we see everyone in our workforce as a knowledge w...
Strategic Path - Case Study #2: Convergence is a journey not a destination
McGrath-Nicol is a leading Australasian firm specialising in corporate advisory, forensic, transaction services and corporate recovery. Since separating from a ‘big four’ accounting frm in 2004, McGrath-Nicol has used the adoption of new te...
Strategic Path - Unifying your phone systems: the Challenges for Management
Integrating and updating its communications systems for greater mobility provided major benefits for Wellington City Council, but also posed some unexpected challenges when it came to training, management and product lifecycles. What went well and what...
CIO Institute - CIOs Harnessing the Hype
CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...Vendor Insights
NSC Group - IP Telephony Network Delivers Financial Benefits for ANU
The Australian National University (ANU) is ranked among the top 50 universities in the world - higher than any other Australian university. To further advance the course of learning and research, the university recognised the need to enrich its commun...
Excelcom - Streamlining your IP solution
Streamlining your IP solution Eliminating the falsehoods and streamlining the solution: interview with Jason Swaffield, GM, Excelcom The first commitment of an ICT integrator is to understand the needs of a business considering an investment in...
Prognosis - Multi-vendor IP telephony management: Challenges and Solutions
Multi-vendor IP telephony management: Challenges and Solutions This article from IP telephony management software vendor PROGNOSIS discusses the growing occurrence of multi-vendor IP telephony installations, and the challenges associated with manag...
CA - Managing Voice over IP for Successful Convergence
Managing Voice over IP for Successful Convergence Optimizing IT Services to Drive Business Success Susan Andersen, Director Product Marketing January 2006 For the full document with associated graphs, please download the PDF. Executive ...