Post Deployment

Independent Insights

UniComm - Working smarter, together

Collaboration – working together with information and ideas to create new knowledge, concepts, products, solutions and other business value – is a powerful, central force in the information age. Collaboration is prominent in enterprise valu...

Strategic Path - Does the future of technology require IT?

Convergence is reforming the way we conduct business and transforming our daily lives. The now clichéd “blurring” of traditional roles through modern methods is creating paradigm shifts such as that of content between user and publis...

Ovum - UC to go!

Much has been said about unified communications (UC) initiatives in terms of platforms, software collaboration and integration with IP telephony systems. However, mobility seems to be the missing link in most discussions about UC, which always seem to ...

Strategic Path - Far-reaching communications in the far north

Building a major communications network is always challenging, but it’s doubly difficult when you’re trying to do it in the remote reaches of far north Queensland. Angus Kidman looks at how the Cape York Digital Network overcame its technic...

SIP Forum - SIPconnect and the rationale for widespread adoption of SIP trunking

Making the most of VoIP IP PBXs are starting to dominate the enterprise equipment market. But TDM trunking remains the norm, unnecessarily limiting the advantages business customers can realise from IP voice in both capabilities and cost. The answer...

UniComm - The Emerging impact of Unified Communications

Making the most of your ‘people power’ By Don Van Doren, Principal, UniComm Consulting and Co-Founder, UCStrategies.com Unified communications (UC) is widely recognised as the ‘next big thing’ in communications capabiliti...

Strategic Path - Case Study #1: Quantifying UC Success

Measuring your business’ UC return on investment The transport and logistics industry is a fruitful environment for UC-based solutions. UC has enabled changes in business processes, where today we see everyone in our workforce as a knowledge w...

Strategic Path - Quality of Service: 'Better than Best Efforts' Networking with IP

Quality of Service: 'Better than Best Efforts' Networking with IP How many IT departments and office workers have wrestled with unpredictable performance of VPN links across the Internet? How many times has the solution been to 'buy more bandwidth'...

Vendor Insights

Nortel - Do UC what I see?

Philip Goldie, Director, Enterprise Product Marketing, Nortel, Asia answers our questions SP: A lot of terms are now being brought to market – and with them some confusion – does Nortel see a difference between unified communications a...

Excelcom - Streamlining your IP solution

Streamlining your IP solution Eliminating the falsehoods and streamlining the solution: interview with Jason Swaffield, GM, Excelcom The first commitment of an ICT integrator is to understand the needs of a business considering an investment in...

Prognosis - Multi-vendor IP telephony management: Challenges and Solutions

Multi-vendor IP telephony management: Challenges and Solutions This article from IP telephony management software vendor PROGNOSIS discusses the growing occurrence of multi-vendor IP telephony installations, and the challenges associated with manag...

CA - Managing Voice over IP for Successful Convergence

Managing Voice over IP for Successful Convergence Optimizing IT Services to Drive Business Success Susan Andersen, Director Product Marketing January 2006 For the full document with associated graphs, please download the PDF. Executive ...

CA - Developing your strategy for converged network management

Developing your strategy for converged network management By Simon Barnier Why do I need a management strategy? What are the key phases of managing a converged network deployment? Assessing the network Why do I need a manage...