Implementation Roadmaps
Independent Insights
UniComm - Working smarter, together
Collaboration – working together with information and ideas to create new knowledge, concepts, products, solutions and other business value – is a powerful, central force in the information age. Collaboration is prominent in enterprise valu...
Strategic Path - Does the future of technology require IT?
Convergence is reforming the way we conduct business and transforming our daily lives. The now clichéd “blurring” of traditional roles through modern methods is creating paradigm shifts such as that of content between user and publis...
Ovum - UC to go!
Much has been said about unified communications (UC) initiatives in terms of platforms, software collaboration and integration with IP telephony systems. However, mobility seems to be the missing link in most discussions about UC, which always seem to ...
Strategic Path - Far-reaching communications in the far north
Building a major communications network is always challenging, but it’s doubly difficult when you’re trying to do it in the remote reaches of far north Queensland. Angus Kidman looks at how the Cape York Digital Network overcame its technic...
SIP Forum - SIPconnect and the rationale for widespread adoption of SIP trunking
Making the most of VoIP IP PBXs are starting to dominate the enterprise equipment market. But TDM trunking remains the norm, unnecessarily limiting the advantages business customers can realise from IP voice in both capabilities and cost. The answer...
CIO Institute - Convincing Company Leaders to Invest in Unified Communications
The old business management paradigm is dead. Continue operating to it and you will go down at the helm of the ship – either you won’t get projects up, or your projects will die in the field says Danny Davis, Executive Director, CIO Institu...
Strategic Path - Case Study #1: Quantifying UC Success
Measuring your business’ UC return on investment The transport and logistics industry is a fruitful environment for UC-based solutions. UC has enabled changes in business processes, where today we see everyone in our workforce as a knowledge w...
Strategic Path - Case Study #2: Convergence is a journey not a destination
McGrath-Nicol is a leading Australasian firm specialising in corporate advisory, forensic, transaction services and corporate recovery. Since separating from a ‘big four’ accounting frm in 2004, McGrath-Nicol has used the adoption of new te...
SIP Forum - Standardising SIP
Strategic Path talks to Marc Robins, President of SIP Forum LLC SP: Can you describe briefly the role of the SI P Forum and your position within it? MR: The SIP Forum was founded eight years ago as a non-profit IP communications industry associat...
Strategic Path - Unifying your phone systems: the Challenges for Management
Integrating and updating its communications systems for greater mobility provided major benefits for Wellington City Council, but also posed some unexpected challenges when it came to training, management and product lifecycles. What went well and what...
Strategic Path - Quality of Service: 'Better than Best Efforts' Networking with IP
Quality of Service: 'Better than Best Efforts' Networking with IP How many IT departments and office workers have wrestled with unpredictable performance of VPN links across the Internet? How many times has the solution been to 'buy more bandwidth'...Vendor Insights
Nortel - Do UC what I see?
Philip Goldie, Director, Enterprise Product Marketing, Nortel, Asia answers our questions SP: A lot of terms are now being brought to market – and with them some confusion – does Nortel see a difference between unified communications a...
Nortel - The Hyperconnected - here they come! A white paper by IDC
A Global Look at the Exploding ‘Culture of Connectivity’ and Its Impact on the Enterprise Romina Aducci Pim Bilderbeek Holly Brown Seana Dowling Nora Freedman John Gantz Abner Germanow Takashi Manabe Alex Manfrediz Shalini Verma...
IBM - Let's Get Together
Strategic Path talks UC with IBM’s Craig Campbell SP: the UC pitch has evolved beyond ‘personal productivity’ to ‘integrating UC into the business process’. Can you explain what this actually is, and how it is done, for t...
IBM - Beyond converged networks: driving user productivity through Unified Communications and Collaboration
Executive summary Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. By providing users ...
3Com - 3Com(R) Open Services Networking - Freedom to Innovate
3Com® Open Services Networking - Freedom to Innovate INTRODUCTION Imagine an open and customizable network infrastructure that delivers the freedom to innovate, differentiate services and simplify operations—a network that can reduce co...
NEC - 360-Degree Communications in a 24/7 Business World
Role-based communications – the future of communications technology By Dr Steven Stenton, NEC Australia Business today is faster, more complex and more demanding than ever. Shareholders have increased pressure on the C-suite to drive revenue ...
Excelcom - Streamlining your IP solution
Streamlining your IP solution Eliminating the falsehoods and streamlining the solution: interview with Jason Swaffield, GM, Excelcom The first commitment of an ICT integrator is to understand the needs of a business considering an investment in...
Prognosis - Multi-vendor IP telephony management: Challenges and Solutions
Multi-vendor IP telephony management: Challenges and Solutions This article from IP telephony management software vendor PROGNOSIS discusses the growing occurrence of multi-vendor IP telephony installations, and the challenges associated with manag...
CA - Managing Voice over IP for Successful Convergence
Managing Voice over IP for Successful Convergence Optimizing IT Services to Drive Business Success Susan Andersen, Director Product Marketing January 2006 For the full document with associated graphs, please download the PDF. Executive ...