Definitions, Benefits & ROI

UniComm - Working smarter, together

Collaboration – working together with information and ideas to create new knowledge, concepts, products, solutions and other business value – is a powerful, central force in the information age. Collaboration is prominent in enterprise valu...

Strategic Path - Does the future of technology require IT?

Convergence is reforming the way we conduct business and transforming our daily lives. The now clichéd “blurring” of traditional roles through modern methods is creating paradigm shifts such as that of content between user and publis...

Ovum - UC to go!

Much has been said about unified communications (UC) initiatives in terms of platforms, software collaboration and integration with IP telephony systems. However, mobility seems to be the missing link in most discussions about UC, which always seem to ...

Strategic Path - Far-reaching communications in the far north

Building a major communications network is always challenging, but it’s doubly difficult when you’re trying to do it in the remote reaches of far north Queensland. Angus Kidman looks at how the Cape York Digital Network overcame its technic...

SIP Forum - SIPconnect and the rationale for widespread adoption of SIP trunking

Making the most of VoIP IP PBXs are starting to dominate the enterprise equipment market. But TDM trunking remains the norm, unnecessarily limiting the advantages business customers can realise from IP voice in both capabilities and cost. The answer...

UniComm - The Emerging impact of Unified Communications

Making the most of your ‘people power’ By Don Van Doren, Principal, UniComm Consulting and Co-Founder, UCStrategies.com Unified communications (UC) is widely recognised as the ‘next big thing’ in communications capabiliti...

CIO Institute - Convincing Company Leaders to Invest in Unified Communications

The old business management paradigm is dead. Continue operating to it and you will go down at the helm of the ship – either you won’t get projects up, or your projects will die in the field says Danny Davis, Executive Director, CIO Institu...

Strategic Path - Case Study #1: Quantifying UC Success

Measuring your business’ UC return on investment The transport and logistics industry is a fruitful environment for UC-based solutions. UC has enabled changes in business processes, where today we see everyone in our workforce as a knowledge w...

Strategic Path - Case Study #2: Convergence is a journey not a destination

McGrath-Nicol is a leading Australasian firm specialising in corporate advisory, forensic, transaction services and corporate recovery. Since separating from a ‘big four’ accounting frm in 2004, McGrath-Nicol has used the adoption of new te...

SIP Forum - Standardising SIP

Strategic Path talks to Marc Robins, President of SIP Forum LLC SP: Can you describe briefly the role of the SI P Forum and your position within it? MR: The SIP Forum was founded eight years ago as a non-profit IP communications industry associat...

Strategic Path - Unifying your phone systems: the Challenges for Management

Integrating and updating its communications systems for greater mobility provided major benefits for Wellington City Council, but also posed some unexpected challenges when it came to training, management and product lifecycles. What went well and what...

CIO Institute - CIOs Harnessing the Hype

CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...

Nortel - Do UC what I see?

Philip Goldie, Director, Enterprise Product Marketing, Nortel, Asia answers our questions SP: A lot of terms are now being brought to market – and with them some confusion – does Nortel see a difference between unified communications a...

Nortel - The Hyperconnected - here they come! A white paper by IDC

A Global Look at the Exploding ‘Culture of Connectivity’ and Its Impact on the Enterprise Romina Aducci Pim Bilderbeek Holly Brown Seana Dowling Nora Freedman John Gantz Abner Germanow Takashi Manabe Alex Manfrediz Shalini Verma...

IBM - Let's Get Together

Strategic Path talks UC with IBM’s Craig Campbell SP: the UC pitch has evolved beyond ‘personal productivity’ to ‘integrating UC into the business process’. Can you explain what this actually is, and how it is done, for t...

NSC Group - IP Telephony Network Delivers Financial Benefits for ANU

The Australian National University (ANU) is ranked among the top 50 universities in the world - higher than any other Australian university. To further advance the course of learning and research, the university recognised the need to enrich its commun...

IBM - Beyond converged networks: driving user productivity through Unified Communications and Collaboration

Executive summary Unified communications and collaboration strategies can help organizations deliver a user experience that brings together communications and collaboration silos across and beyond traditional business boundaries. By providing users ...

3Com - Safeguarding the Environment While Advancing Networked Communications

SAFEGUARDING THE ENVIRONMENT WHILE ADVANCING NETWORKED COMMUNICATIONS FASTER AND SMARTER COMMUNICATIONS Reducing energy consumption while increasing network functionality is a significant challenge, but typical of the complex issues that 3Com res...

3Com - Power over Ethernet: A PRIMER FOR SMALL AND MEDIUM-SIZED BUSINESSES

Power over Ethernet: A PRIMER FOR SMALL AND MEDIUM-SIZED BUSINESSES OVERVIEW WHAT IS POWER OVER ETHERNET? Power over Ethernet (PoE) provides the ability to power Ethernetenabled peripheral devices over the Ethernet cable itself, eliminating the n...

3Com - 3Com(R) Open Services Networking - Freedom to Innovate

3Com® Open Services Networking - Freedom to Innovate INTRODUCTION Imagine an open and customizable network infrastructure that delivers the freedom to innovate, differentiate services and simplify operations—a network that can reduce co...

NEC - 360-Degree Communications in a 24/7 Business World

Role-based communications – the future of communications technology By Dr Steven Stenton, NEC Australia Business today is faster, more complex and more demanding than ever. Shareholders have increased pressure on the C-suite to drive revenue ...

Excelcom - Streamlining your IP solution

Streamlining your IP solution Eliminating the falsehoods and streamlining the solution: interview with Jason Swaffield, GM, Excelcom The first commitment of an ICT integrator is to understand the needs of a business considering an investment in...

CA - Managing Voice over IP for Successful Convergence

Managing Voice over IP for Successful Convergence Optimizing IT Services to Drive Business Success Susan Andersen, Director Product Marketing January 2006 For the full document with associated graphs, please download the PDF. Executive ...

CA - Developing your strategy for converged network management

Developing your strategy for converged network management By Simon Barnier Why do I need a management strategy? What are the key phases of managing a converged network deployment? Assessing the network Why do I need a manage...