User Insights
Independent Insights
Wainhouse Research - A case study on deploying a VNOC
An Example of a Video Managed Services / VNOC Offering This section provides information about the services included within the VNOC / video managed services offering from the sponsor of this white paper, York Telecom Corporation (YTC). YTC&rs...
Wainhouse - Understanding & deploying a conferencing VNOC
Making the most of video By Ira M. Weinstein, Senior Analyst and Partner at Wainhouse Research Visual communications and videoconferencing are entering the mainstream as companies seek more cost-effective, efficient ways to conduct business. As a...
Learntel - It's virtual meeting time!
Telepresence revisited By Carol Daunt Skyring It seems to have become ‘official’ since I wrote the last article on telepresence 10 months ago: telepresence equals videoconferencing! In a recent white paper, Telepresence on a Videoconf...
Ovum - New Knowledge Frontiers
How the internet is pushing out and opening up the frontiers of organisational knowledge Dr Steve Hodgkinson, Public Sector Research Director, Ovum Frontiers are interesting places: historically, the buffer zone between civilisation and wilderne...
UniComm - Leveraging VAR and SI Talent
For unified communications success The best approach for your business By Marty Parker, Principal, UniComm Consulting, Co-founder UCStrategies.com Unified communications (UC) is now a proven business tool. Since the Strategic Path articles in ...
Ovum - Branching Out
Telcos broaden the range for Managed Telepresence By David Molony This year is set to be the year of telepresence as a managed service. There’s still argument about whether telepresence is high-end HD videoconferencing, or something quite n...
Strategic Path - The 2.0 Age Cometh
Assessing the impact of blogs and wikis on a new generation of business users By Beverley Head, National IT Guru From the Bronze Age to the Industrial Era historians have always wanted to label periods of time. Technologists really aren’t tha...
Learntel - Counting the costs,and benefits, of social networking by Carol Daunt Skyring, Founder & CEO of Learn Tel
Have you been Nudged Today? Social networking sites like Facebook, Twitter and MySpace are in vogue at the moment. They have become established forums for keeping in contact with old acquaintances and meeting new ones, but do they have a place in th...
Simplifying Visual Collaboration with Les Wark
Les Wark, a leading Sydney-based technology consultant, asks why visual collaboration technologies have become unnecessarily complex, and offers his suggestions on simple solutions for Australian CIOs. Australian companies are facing several critica...
The Environmental Benefits of Broadband by Turlough Guerin, Telstra's Group Manager for the Environment
Why being environmentally conscious could also help grow your business Telstra’s environmental footprint is wide but shallow. By that I mean that our footprint is wide, as our operations extend nationally across all Australian communities, and...
CIO Institute - CIOs Harnessing the Hype
CIOs Harnessing the Hype CIOs can rise above the avalanche of misinformation in today's market by working out where their organisation stands on the path to IT maturity. Anyone who has encountered IT vendors' more hyped claims – such as, f...
Strategic Path - VoIP unifies the modern workflow system
VoIP unifies the modern workflow system According to Gerard Neiditsch, Mallesons' Executive Director Business Integration & Technology, the catalyst for the firm's VoIP deployment was, initially, replacing legacy PABX's in Australia. Buildin...
Learntel - eCollaboration: What is it and how can it be used?
eCollaboration: What is it and how can it be used? eCollaboration means many things to many people so let's try and define what it is. Type the term into Google and you'll get 105,000 entries. These range from a site that says 'Learning by Web' to ...
Learntel - Videoconferencing: Is This the Year?"
Videoconferencing: Is This the Year? By Carol Daunt, founder and Managing Director of LearnTel Why teleconferencing has been slow to deliver What makes 2007 different Business demands The future of telepresence Videoc...
Strategic Path - Say hello to hi-definition video conferencing, coming to a company near you!
Say hello to hi-definition video conferencing, coming to a company near you! By David Friesen, Strategic Path writer Where we are today… Market leaders testify to the benefits Looking to the future of hi-definition video ...
Wainhouse - Unified Communications - Buyers Wanted
Unified Communications – Buyers Wanted E. Brent Kelly, Ph.D. Senior Analyst & Partner, Wainhouse Research Unified communications is an emerging market, fragmented in definition as well as in functionality. For the purposes of this a...Vendor Insights
IBM - Case Study: Streamlined communications and desktop video an easy sell for Westfield
Challenge Westfield’s old PABX system was out-of-date and running out of capacity. The company wanted to install a telecommunications system that would streamline communications across the business, including remote offices and employees on th...
Cisco - Making the most of Technology Now! Cisco's Sheila Jordan reveals how Cisco is Embracing Web 2.0
An insider’s view of how Cisco is embracing Web 2.0 for internal productivity gains and a richer employee experience Interview with Sheila Jordan, VP, Communication and Collaboration IT SP: What is the aim behind the Cisco “Communicatio...